Shipping Costs

Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement/repaired products are shipped via standard methods unless a rush is requested. The cost of such a shipping upgrade is to be paid by the customer prior to shipment.

Warranty Procedure 

We suggest you contact our tech support team first by sending an email to nic@feverinc.net to determine whether the item is indeed defective before shipping it back. Then... make an online return merchandise authorization (RMA) request by emailing nic@feverinc.net. See our Return Policy for more details. You may also call us at 407-395-9066 for further assistance.

90-Day Warranty 

All products (unless specifically stated otherwise), carry an implied, industry-standard 90-Day warranty against defects due to manufacturing or failure. Warranty does not include any use of the product that does not fall into the designed use of the product as intended by the manufacturer.

One-Year Warranty 

All parts (except refurbished items) come with a warranty against manufacturer defect or failure for a period of one year from the date of purchase. This warranty covers replacement or repair of the product, which is determined by availability, or vendor, and the time of purchase. Replacement is often used within 30 days after purchase with the same product or like product when direct replacement is unavailable. Repair is often necessary for items purchased more than 30 days prior.

Manufacturer Warranty

Manufacturers sometimes offer additional warranty for the following brands : Feniex Industries, Star/SVP, & SoundOff Signal. Customers should contact the manufacturer first for all warranty issues (if a valid warranty exists), FEVER, Inc. will assist as needed.